Customer Commitment | Engineering Services - ARUSI
Our Promise
For ARUSI, over 35 years in operation has amassed an extensive knowledge base that far outsizes competitors’ enabling us to commence every new project with a head start. We think like our customers, understand their requirements, and know how to meet all performance metrics. We are detail-oriented and firmly committed to delivering what our customers want.
What We Stand For
Safety above Everything Else
To establish a safe and healthy work environment, we have made safety our company’s top priority. ARUSI follows a comprehensive safety program including ensuring SOP compliance, accessibility to open communication, procedures for hazard and unsafe practice identification, process for investigating occupational injuries, training programs, and recordkeeping system.
Exceptional Customer Care
To effectively communicate with our customers and consistently exceed their expectations, our approach begins with a well-defined communication plan that ensures project success. This includes clarifying roles and responsibilities, defining project success measures, developing a problem resolution process, assessing performance, and identifying improvement opportunities.
Streamlined Process
We continually improve our processes to accomplish our goals with a high degree of efficiency and quality. We have made it a habit to follow standard quality assurance and control procedures with documented checklists, quality control reviews, activity monitoring, and process compliance delivering highest quality work throughout the year across different industries.